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Search local support content for reservations, account access, hosting setup, and policy questions.

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Cancel your home reservation as a guest

You can cancel or make changes to your home reservation in your trips.

Change the date or time of your service or experience reservation

Update a booked service or experience when the host's availability allows it.

If your host cancels your home reservation

Learn when a full refund is available and how to rebook a similar stay.

Payment methods accepted

See which payment options are supported based on the country linked to your account.

Add or remove a payment method

Manage the cards and payment methods saved to your account.

When you'll pay for your reservation

Timing varies by booking type, payment method, and stay location.